CANCELLATION & REFUND POLICY

Ten Count Boxing CIO

KIDS BOXFIT & BOXERCISE 13 REFUNDS

-Please note that once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you and you have taken a space from someone else.

KIDS BOXFIT

-Block sessions of 16 classes for £20.00 run for 1 month from date of purchase and end 1 month after date of purchase. Any unused sessions can not be carried over or refunded.

BOXERCISE 13

-Block sessions of 4 classes for £10.00 run for 1 month from date of purchase and end 1 month after date of purchase. Any unused sessions can not be carried over or refunded.

-Please provide cancellation notice at least 3 hours prior to the class you have booked.

-You can cancel or reschedule an appointment by emailing us at tencountboxingcio@gmail.com, texting 07856 750283 with your childs name.

LADY SHAPES / MUM AND TEEN

-Please note that once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you.

 

-If you cancel your appointment less than 3 hours before it is scheduled to take place for a 2nd time, you will be subject to a rebooking charge of £5.00.

 

-Please note you will not  be allowed back to class until the cancellation fee is paid. To avoid a cancellation fee, please provide cancellation notice at least 24 hours prior to your appointment.

 

-You can cancel or reschedule an appointment by emailing us at tencountboxingcio@gmail.com, texting 07305 159504

ALL 1-2-1 TRAINING & REFUNDS

-Please note that once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you.

 

-for a refund or re schedule please cancel or advise 24 hours before your lesson

 

-If you cancel your appointment less than 12 hours before it is scheduled to take place, no refund or rescheduling will be given. 

 

-You can cancel or reschedule an appointment by emailing us at tencountboxingcio@gmail.com, texting your instructor MAX or BEV

MEMBERSHIP PLANS & REFUNDS

-There is no refund on daily or weekly membership passes for gym or classes. -They can be transferred providing you advise the gym in advance.
 

-Monthly membership plans need to be cancelled within a week of purchase or no refund can be issued. Any classes used within that week will be deducted from the refund total.
 

-Yearly Plans need to be cancelled within 30 days of purchase for a refund minus 1 month payment. After 30days but before 60days 50% of remaining membership can be refunded. After 60 days no refunds can be issued.

Please note it is your responsibility as a member to maintain your direct debit and not that of Ten Count CIO